FAQs

How can I contact customer service?

Our office hours are Monday-Friday from 10am - 5pm

Feel free to:

Call us at +852 2356 1228
Email us at info@littlelashstore.com
Whatsapp us at +852 6192 2607
Contact us through Social Media @littlelashstore

What is the shipping method?

All our orders are shipped with SF Express. Orders usually dispatch on the following working day, it takes about 2 days for delivery.

How can I track my order?

Once your order ships, you will receive an email with tracking details. The carrier will have the most up to date information on your package. 

Can I make any changes once the order has been placed?

Please call us at +852 2356 1228 or Whatsapp at +852 6192 2607, we will do our best to assist you.

What is your return policy?

All sales are final. In the unlikely event, there is a manufacturer defect or any other quality concerns beyond the customer’s control, please contact us within 7 days for an exchange